FAQ

Frequently Asked Questions

Geni_Us Rwanda Group is a multi-disciplinary agency specializing in software development, web hosting, and professional creative media. We are based in Musanze, Rwanda.

We offer professional photography (weddings, events, corporate, commercial), video production, software development (web apps, mobile apps), web hosting, audio recording, and digital marketing. We combine creativity, engineering, and hosting expertise to deliver complete digital solutions.

You can request a quote through our website using the "Request Quote" or "Book Consultation" pages. Fill in your project details, service type, budget range, and timeline. Our team will review your request and get back to you within 24 hours with a detailed estimate.

We are based in Musanze, Rwanda. We serve clients across Rwanda including Kigali. You can visit our office, contact us at hello@genius.rw, or call +250 789 422 422. Business hours: Mon–Fri 8:00 AM–6:00 PM, Sat 9:00 AM–4:00 PM.

Yes. We specialize in event photography including weddings, corporate events, and celebrations. We use state-of-the-art equipment and experienced photographers to capture memorable moments with creativity and precision.

Our video production covers corporate videos, commercials, events, and promotional content. We handle everything from concept to final edit with professional editing. We create compelling visual content for marketing, training, and brand storytelling.

Yes. Our software development team creates custom web applications, mobile apps (native and cross-platform), and software solutions. We use modern technologies to help your business succeed in the digital world. We have over 5 years of industry experience.

Yes. We offer reliable web hosting with Hestia Control Panel as part of our complete service mix. You can host the websites and applications we create for you on fast, secure infrastructure. We have shared hosting, VPS, and reseller options.

We accept payments through KPay, Rwanda's trusted payment gateway. You can pay with MTN Mobile Money, Airtel Money, or Visa/MasterCard. We will send you an invoice with payment details. Contact us for specific payment arrangements.

Project timelines vary by scope and complexity. Small projects may take 1–2 weeks, while larger projects (e.g. software development, full video production) can take 2–6 months. When you request a quote, tell us your preferred timeline and we will provide an estimate.

Yes. We serve clients across Rwanda including Kigali and other regions. For photography and video shoots, we can travel to your location. For software and hosting, we work remotely. Contact us to discuss your project and location.

Yes. We offer free consultations to discuss your project needs. Use our "Book Consultation" page to schedule a time, or contact us via WhatsApp (+250 789 422 422), email (hello@genius.rw), or phone. We typically respond within 24 hours.

We offer transparent pricing for photography, video, software development, and hosting. Plans vary by scope—from one-time projects to monthly hosting. Visit our Pricing page or request a quote for a customized estimate based on your needs.

Geni_Us

Leading digital solutions company in Rwanda, providing professional photography, video production, audio recording, and software development services.

All of us with extraordinary experience in all corners
Get In Touch

Musanze, Rwanda

+250 789 422 422

hello@genius.rw

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